Privacy statement

Personal data that we process

Lentink Accountants and Tax Advisers processes personal data about you because you make use of our services and/or because you have provided us with this data yourself. The following is a list of the personal data that we process: – First and last name – Gender – Date of birth – Place of birth – Address details – Telephone number – Email address – Other personal data that you actively provide, such as by creating a profile on this website, in correspondence and by telephone – Location data – Data about your activities on our website – Data about your surfing behaviour across various websites (for example, because this company is part of an advertising network) – List of customer contact details via an app – IP address – Type of internet browser and device

Special and/or sensitive personal data that we process

Lentink Accountants and Tax Advisers processes the following special and/or sensitive personal data about you: – criminal record – creditworthiness check. At Lentink Accountants and Tax Advisers, you can pay afterwards for the products that you purchase. To facilitate this and to protect both you and ourselves against abuse, we have your creditworthiness checked. We do this by providing the necessary personal data (including your address details) to a credit rating agency that may only use the data for this purpose.

Data about people below 16 years of age

Our website and/or service does not intend to gather data about website visitors who are younger than 16 years of age, unless with permission from parents or guardians. However, we cannot check whether a visitor is older than 16 years. We therefore recommend that parents be involved in their children’s online activities to ensure that data about children cannot be gathered without parental consent. If you believe we have gathered personal data about a minor without parental consent please contact us by sending an email to a.vantwillert@lentink.org, and we will delete this information. – citizen service number (BSN).

Why we need data

Lentink Accountants and Tax Advisers processes your personal data for the following purposes: – Processing your payment – Sending you our newsletter and/or brochure – Telephoning you when necessary in order to carry out our services – To inform you about changes to our services and products – To offer you the opportunity to create an account – To deliver goods and services to you – Lentink Accountants and Tax Advisers analyses your behaviour on the website in order to improve it and to tailor our products and services to meet your needs. – Lentink Accountants and Tax Advisers follows your surfing behaviour across various websites in order to tailor our products and services to meet your needs. – Lentink Accountants and Tax Advisers also processes personal data if we are legally required to do so, such as the data we need for our tax return.

How long we keep data

Lentink Accountants and Tax Advisers will not retain your personal data for any longer than is strictly necessary for realising the purposes for which your data was gathered. Our retention period is 10 years.

Sharing with others

Lentink Accountants and Tax Advisers does not sell your data to third parties and will only provide it to others if necessary for carrying out our contract with you, or to comply with a legal requirement. We have a processor’s agreement in place with those companies that process your data on our behalf, in order to ensure the same level of security and confidentiality for your data. Lentink Accountants and Tax Advisers remains responsible for these data processing activities.

Monitoring website visits

Lentink Accountants and Tax Advisers uses technical and functional cookies only.Our analytical cookies do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical functioning of the website and for your ease of use. They ensure that the website works as intended and retain your preferences. They also enable us to optimise our website. You can decline cookies by adjusting your internet browser settings so that it no longer stores cookies. You can also delete any previously stored information through your internet browser settings.

Accessing, rectifying or deleting data

You have the right to access, rectify or delete your personal data. You can submit a request to access, rectify or delete your data by email to a.vantwillert@lentink.org. To ensure that the request for access has been submitted by you, we ask you to include a copy of your identification with your request. Please black out your photograph and citizen service number (BSN) in this copy. This is to protect your privacy. Lentink Accountants and Tax Advisers will respond to your request as soon as possible, and in any case within four weeks.

Security

Lentink Accountants and Tax Advisers takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorised access, unwanted disclosure and unauthorised changes. If you believe that your data is not properly secured, or if there are indications that misuse of your data has occurred, please contact us on our general telephone number or by email at a.vantwillert@lentink.org.